Repair solutions made for garages

In the VIEROL Academy we develop innovative garage-­focused repair solutions which are offered in the EXPERT KITS+ section. They save time when identifying and procuring spare parts. EXPERT KITS+ solutions include all the necessary components for professional, timely repairs. We are constantly expanding our product range with new product groups and taking account of new technologies in digitalised vehicles.

Training & presentation

The VIEROL Academy is for both our customers and our employees. State-of-the-art media technology is used for live-stream transmission of our training courses and presentations directly to our customers. We also produce installation and tips videos and are constantly at your side as a competent partner.

 

Example of our training offer

Maintenance and care of automatic transmissions and automated manual transmissions (DSG)

• Basic function of automatic / DSG transmission
• Common error causes & problems
• Maintenance & Flushing
• Advantages for my customers

Exhaust gas recirculation

• Function and challenges
• The different types
• Common causes of errors & correct diagnoses

ABS systems: Function of the overall system and the individual components

• Causes of error / reasons for failure
• Tester diagnosis via OBD interface
• Scaling and diagnosis of individual components

Parking distance systems: Structure and function of the system

• Reading-out and diagnosis using a tester via OBD interface
• Common causes of errors / false diagnoses
• Scaling and testing of individual components

Dialog/Direct Acceptance

• What are the benefits of advising the customer on the vehicle?
• How do I optimize my vehicle acceptance?
• What potential is there for me in terms of sales and customer satisfaction?

Handling of accident damage – legal situation in the workshop area

• What information do I need when accepting an accident?
• What may I convey and what may I not?
• How can I avoid lost sales?
• What does a declaration of assignment mean?